This page is intended to explain what data is accessed or processed during usage (both installation and ongoing usage) of the Keyy plugin, both free and Premium versions. In the general case this is “nothing – or, if using an explicit online service, then the minimum required to deliver that service” – but you can and should read the full details below. If you explicitly take other actions whose obvious nature is to sign up for something – e.g. sign up for a newsletter, or follow us on Twitter – then these may involve some data sharing. In such cases, the information will be available in the place where that action is taken. This page is intending to describe plugin usage only.
General note on logging of server requests
In the case of any HTTP requests sent to our servers (including not just explicit visits in your web browser, but API calls made by any software involved), under UK law these requests are logged and stored for 6 months. They are then automatically rotated. We do not process these logs for other purposes except as part of normal server operation (e.g. summarising statistics, or searching for information on particular server events, e.g. investigating unusual load or access patterns). They are never processed for any marketing purposes. Note that this information is assumed in all sections below where it applies and is not repeated.
Connecting for updates in paid versions
If you connect Keyy for receiving updates in your WordPress dashboard, then the information on which site has been connected to receive updates is stored in our database. It is used only via automated code to then send back information on update availability upon request from your site, and for other directly related tasks (e.g. providing information on upcoming licence expiry events). When an update request is sent, it includes your WordPress, PHP and UpdraftPlus version numbers, current language in WordPress, whether your install is a multisite install or not, and the PHP memory limit. Our plugin updates server is capable of using this information to decide what is an appropriate update for you. We reserve the right to summarise this data (i.e. anonymise and aggregate it) for the purpose of producing aggregated statistics on our user base, which we may use to guide our development.
Keyy may fetch a news feed from our blog and display headlines within the WP admin dashboard. This news feed is fetched from Feedburner, a service operated by Google. As a consequence, we do not receive (and therefore do not process) any data when this is done.