I migrated my website, but now I can’t log in. What do I do?

Migrating your website means your new site URL doesn’t match the one registered with Keyy. To fix this, open the Keyy mobile app.


If your camera is on, press the camera icon in the top left corner to turn it off. This will reveal the option “Edit a registered site”: select this option.

You will now be prompted to select the site URL you want to edit, and you’ll see an input field with your site URL. Simply change the URL from the old to the new, and press the “Select” button in the top right hand corner. Keyy will automatically update its record and you’ll be able to login once again.


You should see a list of cards, one for each site, find the site which has your site’s old url and tap on the pencil symbol on the card. Type in the new url in the dialog and Keyy will handle the rest for you. You can also change the name of the site here if you wish.