How can I find my order number?

  1. In your account page, here. This is the easiest way.
  2. In your email order receipt – search your emails for “Keyy”
  3. In your PayPal receipt, if you paid by PayPal – not the PayPal transaction ID, but further down… look for the words “Invoice ID:(some numbers)”

Failing that, we can usually find your order number from other information – just indicate that you don’t know it when filling in the support form.