What personal information do we collect from the people that visit our blog, website or app?
When ordering on our site or registering through our app, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register through our app, place an order, subscribe to a newsletter or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
How do we protect your information?
As per the Data Protection Act 1998, your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted during transport via Transport Layer Security (TLS).
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
Credit card information
We do not directly store your credit card information. Credit card information handling is performed by a 3rd party payment processor (Stripe).
All payment transactions are processed through a gateway provider and are not stored or processed on our servers. We do store other billing, order and contact information on our servers.
Do we use ‘cookies’?
• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. Since all browsers are a little different, look in your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features that make your site experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. Credit card information handling is performed by a 3rd party payment processor (Stripe).
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties or shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program.
Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.
Users can set preferences for how Google advertises to you using the Google Ad Settings page
. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out
page or by using the Google Analytics Opt Out Browser add on
California Online Privacy Protection Act
As a UK-based company, to comply with CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
• By logging in to your account
Does our site allow third-party behavioural tracking?
It’s also important to note that we do not allow third-party behavioural tracking
In addition to the points above, as a UK-registered company, we are registered under UK data protection laws, such as the UK Data Protection Act 1998
, and are subject to the resulting data protection requirements.