How to localize and translate a WordPress plugin – An in depth guide for plugin developers

How to localize and translate a WordPress plugin – An in depth guide for plugin developers

When developing a plugin, it’s always good idea to make it translation ready as it could additionally reach audiences who do not use English as their first language. If you were wondering how important a translation option is, you can check the repository and see that...

Support form – working again after an outage

Our main customer support form was not working due to a faulty code update for several hours during Friday evening (UK time). We apologise to anybody who tried to use it during that time. If you experienced a blank screen upon filling in the form, then please try...

Getting the best from your support request

Looking for support?  Please go here: https://updraftplus.com/support Can you remember the last time you had to contact customer support? It probably wasn’t the most thrilling experience. It’s bad enough when something goes horribly wrong and when you struggle to get...

Trouble posting support requests?

If you had a problem posting a support request using our paid customers support request form over the last 24 hours, then we apologise – please try again now. It looks like our webserver was experiencing random failures on this particular page. We are still...

Getting the best from your support request

Looking for support?  Please go here: https://updraftplus.com/support Can you remember the last time you had to contact customer support? It probably wasn’t the most thrilling experience. It’s bad enough when something goes horribly wrong and when you struggle to get...

Support channels

Hopefully a helpful link for paying customers… please do bookmark our support page, here. Some of you have gathered various UpdraftPlus.Com emails from our communications (purchase receipts, etc.). Please don’t directly email new support requests – email is not an...